axiscare home care software

How Can the Right Software Improve Home Health Care?

caregiver showing the view of a care app


Home health care is a rapidly growing industry, as more and more people are choosing to receive care in their own homes over hospitals and nursing homes. This trend is being driven by several factors, including the rising cost of healthcare, the aging population, and innovative technology making it possible for people to receive high-quality care in their own homes.

As the home health care industry has grown, so too has the demand for an all-encompassing home health care software to run home care agencies. The well-being of home care clients—and the success of home health agencies—has subsequently evolved to depend as much on cutting-edge software as the quality of care itself.

What is home health care software?

Home health care software is a computer program designed to facilitate, organize, and streamline the many aspects of daily home care operations. This includes POC healthcare features, which allow for real-time, patient-centric care. From scheduling and payroll to billing and business intelligence, home care software significantly reduces human error and increases productivity.

How Home Health Care Software Works

Home health care software can be implemented on any computer, with as many users as necessary. It can be accessed remotely by caregivers on-site, and employers working from home or in an office, making it a dynamic and flexible solution to the traditional pen-and-paper methods. The software offers a network of interconnectivity and communication with an interface that allows users to input and manage information about operations, caregiving, and client needs. 

Benefits of Using Software in Home Health Care

Beyond maintaining basic industry standards, there are numerous advantages to implementing the right software. High-paced businesses can no longer afford to rely on outdated organizational strategies. Priorities like scheduling, billing, sales, and medical recording can grow far more complex with every passing day and each additional client. 

Simply put, software makes these tasks manageable and sidesteps unnecessary mishaps. It also upgrades client care, increases efficiency, improves compliance—and paves the way to more revenue. It is crucial for agencies  to choose a software that can grow with it and its needs overtime.

Here are more of the many benefits home health care software can provide:   

Electronic Health Records (EHR)

It’s essential to maintain thorough digital client records, and home health care software allows home health agencies to safely store client medical history, medications, treatments, and care plans.

Home health care software can also include programming for tracking Electronic Visit Verifications, making this legal requirement easier to execute without flaw. 

Scheduling and Billing

Agencies with a high volume of business need to streamline their processes through a centralized platform. This assists in scheduling appointments, assigning tasks to care team members, and tracking the status of care plans. It also maintains faster and easier billing


Medication Management

Some software has been designed to maintain an up-to-date list of medications, track medication schedules, and send reminders to clients and care providers for timely medication administration.

Team Collaboration and Communication

A successful agency requires exceptional communication on all fronts: between clients and care providers, caregivers and employers, and workers themselves. This eliminates confusion between employees and allows clients to actively participate in their own care and self-management. Transparency and effective communication throughout the care process allows for seamlessness and thoroughness for the staff providing care. 

Centralized Documentation

With this feature, you can better organize patient data and make it easily accessible to care providers. You also reduce the risk of errors associated with paper-based records.

Data Analytics and Reporting

This helps home health care providers analyze data and make informed decisions, improving care quality and outcomes. AxisCare Care Vision, for example, asks caregivers to provide more information when they clock in and out of a visit, while reporting allows agencies to track revenue, payroll, hours of care provided, referrals, and more.  

Choosing the Right Home Health Care Software

When choosing home health care software, it is important to consider the specific needs of your agency. Some factors to consider include the size of your agency, the types of home care services you provide, the payer’s you’re billing (such as the VA), and the level of functionality you need. 

There are a number of different home health care software providers on the market, so it is important to compare their features, pricing, and reviews before making an informed decision. 

Key Features to Look for in a Home Health Care Software

Not all home health software is created equally, and some benefits outweigh others. But all quality software should contain the following components: 


Data Security and Compliance

Protecting patient data and ensuring compliance with regulatory requirements are critical, and this feature provides both.


It’s imperative to choose software that is user-friendly and easy to navigate for all members of your care team, including caregivers and clinicians. This includes apps and desktop programs. 

Customer Support and Training

Adequate training and ongoing support can help ensure smooth implementation and optimal use of the software by your care team. This should be a standard offering when choosing a platform. 


Your agency is ever-evolving, so your software should be flexible enough to accommodate your agency’s changing workflows and processes.

Marketing and Insights

This feature should effectively promote your agency’s services and attract clients. In addition, it should provide valuable insights and analytics to help make data-driven decisions and optimize operations.


Your software requires the ability to integrate with other systems and technologies that you use. This can include your electronic health records (EHRs), telehealth platforms, and remote monitoring devices. When shopping for software that suits your agency’s needs, consider one with a large network of integrated partners, ensuring your platform is a one-stop-shop for your operations.

Feedback and Rewards

With caregiver retention continuing to be an industry-wide pain point , feedback, recognition, and rewards have become even more important. Without the right tools to help incentivize your staff, the more likely they’ll become disconnected from your agency brand and feel unrecognized and underappreciated. Having a home health care software that assists you in employee recruitment and retention is a vital component.

Why Implement Home Health Care Software?

With its myriad benefits, home health care software is essential for improving patient care, operations, workforce engagement, and revenue.

To successfully scale your home health care agency, sufficient supporting software isn’t just a luxury; it’s a requirement.

Improve Your Home Health Care With AxisCare

Choosing the right home health care software can be a challenge, but it is important to research the choice that best suits your needs. This will be your avenue to better client care, efficiency, compliance, and increased revenue.

AxisCare can be your home care software solution. We offer the essential features while implementing the latest technological trends along with the flexibility your agency needs to scale and grow. We’re here to be your partner in home health care.


Non-Medical In-Home Care Trends in 2024

Home health care is a bit of a misnomer. Many caregiver interactions involve medical interventions like managing medications and monitoring vitals – but there are plenty of other ways caregivers can provide non-medical care at home.

Read More >

Don’t settle for average software onboarding. Experience the AxisCare difference.