Streamline Operations With Our Advanced Home Care Scheduling Software
Schedule Faster With Fewer Errors
For such a fundamental task, home care scheduling sure is tricky. Unexpected surprises can crop up on both sides, and it can be difficult to square caregivers’ availability with clients’ needs and locations.
Tackling these challenges manually is both a headache and totally unnecessary. Home care scheduling software does all the heavy lifting, from client-caregiver matchmaking to filling open shifts based on availability, driving distance, and caregiver preferred weekly hours. Automating these tasks removes the risk of human error from these processes and yields universally better outcomes that boost satisfaction at all levels. Less admin, more wins.
Easy to Learn
User-Friendly Design
Onboarding a new home care scheduling software is challenging enough – it’s important to simplify wherever you can. AxisCare’s interface is intuitive and easy to learn, so you can get caregivers up to speed quickly and increase adherence long-term.
- Tailor our solution to your needs with advanced customization options
- Seamlessly integrate with existing workflows to enhance care coordination
- Assign or reassign shifts using easy drag-and-drop feature
Schedule Faster
AI-Powered Caregiver Matching
Our AI-powered solution knows exactly when caregivers are available and which clients are best aligned with their expertise. It considers data points like acceptable driving distance, preferred weekly hours, skills, overtime, schedule history, and even preferences such as pet allergies to yield a perfect match every time.
- Determine the best caregivers for each visits and enrich caregiver and client matching
- Empower caregivers with greater management of their shifts
- Avoid unnecessary detours by assigning shifts based on driving distance
- Boost satisfaction on both sides by eliminating confusion and increasing consistency
Improve Efficiency
Fill Open Shifts Fast
What if a client needs to rebook their appointment? What if a caregiver calls in sick or is running behind? Accommodating last-minute changes and routine scheduling needs requires flexibility, a crystal-clear overview of your calendar, and purpose-built communication tools.
- Identify and assign visits at a glance using color-coded calendars
- Send open shifts to select caregivers via text, email, or our mobile app
- Receive automated caregiver recommendations for open slots based on preference, skills, availability, overtime, and more
Increase Your Visibility
Real-Time Alerts
A day in the life of a caregiver is anything but predictable. We help private duty home care agencies communicate urgent updates in just a few clicks, avoiding scheduling mishaps and enabling stakeholders to deliver outstanding service.
- Receive updates when caregivers are running behind schedule
- Reduce no-shows by sending shift reminders via text, email, or our mobile app
- Notify schedulers when a caregiver is approaching overtime
- Centralize alerts under one roof for increased accountability
Keep Your Data Organized
Documentation and Reporting
To make better decisions in the future, agencies need to track their performance and keep clear records today. AxisCare makes generating, retrieving, and interpreting various reports easy, helping agencies refine their operational strategies through actionable insights.
- Confirm shifts are fulfilled and remain compliant with electronic visit verification
- Understand visit changes, overtime hours, and more with 12+ scheduling reports
- View complete historical summaries of visits and schedule changes
- Automatically log rejected shifts
Scheduling FAQs
AxisCare allows caregivers to notify the office staff if they are unavailable. Caregivers can message the designated “Availability Team” directly, making it easy to notify schedulers of availability changes or time-off requests.
Yes, AxisCare allows agencies to assign multiple caregivers to a single shift, and multiple clients can share the same shift timeframe.
AxisCare allows you to change caregivers promptly for shifts. Whether on desktop or the Admin Mobile App, you can simply click the shift, select a new caregiver, or unassign it until you’re ready to reassign.
AxisCare is built for the dynamic needs of home care. Scheduling in AxisCare includes real-time updates, drag-and-drop ease, compliance safeguards, smart matching, and seamless caregiver communication—accessible anywhere, anytime. Contact us today to schedule a live demo.
Yes, AxisCare allows admin users to send shift notes to caregivers directly through the mobile app. You may also include key details in the comments when sending open shifts to selected caregivers from the web browser.
