Electronic Visit Verification (EVV) is a system that uses technology, such as smartphones or tablets, to verify that a caregiver has arrived at a client’s home for a scheduled visit. This not only helps to ensure that clients are receiving the care they need, but it can also have a positive impact on caregiver retention and job satisfaction. In addition, helps to prevent fraud and abuse by ensuring that the care being provided is actually being delivered as reported. This is important to Medicaid agencies because it helps to ensure that the services provided to Medicaid beneficiaries are accurate and compliant with state and federal regulations, and it also ensures reimbursement.
In this post, we’ll review five key benefits the right EVV solution can offer your care givers and, in turn, increase retention and job satisfaction.
- Accurate and Timely Payment: Electronic Visit Verification (EVV) systems can help ensure that caregivers are paid accurately and on time by automating the process of recording and verifying visits. This can increase caregiver satisfaction and reduce the likelihood of them leaving the job.
- Reduce Administrative Burden: One of the main benefits of EVV software for caregivers is that it eliminates the need for them to manually track their time and submit paper timesheets. This can be a tedious and time-consuming task and can lead to errors and inaccuracies. With the EVV solution, caregivers can simply clock in and out using their mobile device, which saves them time and reduces the likelihood of errors and can free up caregivers to focus on providing care.
- Improved Communication: EVV systems can facilitate real-time communication between caregivers, clients, and administrators. Caregivers can use the system to send updates, notes and photos to the agency and client, this allows both the agency and the client to be more involved and informed about the care being provided. This can help to build trust and improve relationships between caregivers and clients.
- Safety and Security: Another benefit of EVV for caregivers is that it helps to improve safety and security. Caregivers can use the system to send an alert or request help if they are in an unsafe situation, this can help to ensure their safety and peace of mind.
- Flexibility: EVV systems can provide caregivers with more flexibility in terms of when and where they work. For example, by using a mobile app, caregivers can log in from anywhere.
Overall, the right EVV solution can streamline administrative processes, increase transparency, and provide caregivers with more time to focus on providing quality care to their clients, which can lead to better retention and job satisfaction among caregivers.
If you’re a home care agency looking to improve caregiver retention and job satisfaction, consider using the AxisCare platform, a trusted EVV and Medicaid software provider. It is the easiest way to manage your home care business in one, EVV-compliant platform.