HIPAA-Compliant
Two-Way Chat
Stay Connected to Your Team
With AxisCare’s HIPAA-compliant two-way chat feature, communication with your internal and external staff is made easy and secure.
Convenient & Secure
How AxisCare Caregiver
Chat Works
- Start a conversation with a single caregiver or group of caregivers from within your AxisCare site
- Once the message is sent, the caregiver will receive a push notification on their Mobile App letting them know they have received a message
- The caregiver the uses AxisCare’ secure login to view and respond to the message
- When messages are sent to a group, you may choose to have responses sent directly to you or the entire team of office users
Communicate With Ease
User-to-User Chat
Easily start conversations with users from any page within AxisCare. Minimal clicks allow for timely sending of messages and quicker communication across your team. In addition to convenience and security, AxisCare’s Two-Way Chat also keeps a permanent record of conversations for easier audits in the future.
Manage Your Conversations
Group Chats
Segment who receives your messages and choose whether you would like the message to come from you as a private message or from a team, such as a group of office admins. Responses will go directly to the sender(s) but will not be sent to the other caregivers in the group, making for streamlined communication and fewer messages to sift through.
Secure Communication
The Home Care Industry’s First HIPAA-Compliant Chat
AxisCare’s Chat is the home care industry’s first HIPAA-compliant two-way messaging platform. Caregivers create logins created using a multi-step verification process, and all messages are encrypted, ensuring that information is kept secure.
