The Industry’s First HIPAA Compliant Two-Way Caregiver Chat
WACO, Texas – November 7, 2019 – AxisCare, a leading provider of home care management software, today announced the launch of their Caregiver Chat feature this week. With all messages being encrypted and requiring a secure login to view, the chat will be the home care industry’s first HIPAA-compliant two-way messaging platform. The messaging platform will allow agencies to quickly and securely send messages back and forth with their caregivers, right from their AxisCare site.
AxisCare created Caregiver Chat to empower agencies to have more consistent and secure communication with their caregivers, leading to increased caregiver happiness and decreased caregiver turnover.
“We are excited to provide a solution for office staff to communicate with caregivers in a way that is both convenient and secure. In order to provide excellent care to the seniors they serve, our customers are constantly communicating with their caregivers – who are the eyes and ears of the agency. Our Caregiver Chat feature allows caregivers to communicate with office staff about clients through the AxisCare GPS Mobile App in a convenient, HIPAA compliant way. This is a great alternative to non-HIPAA compliant forms of communication, such as text messages,” says John Atkinson, AxisCare’s CTO/COO.
“In addition to the convenience and security, Caregiver Chat also records a permanent record of the conversations between staff and caregivers, which allows auditing to easily take place when there is a need to see what was communicated.”
The Two-Way Chat feature has already been adopted by many agencies, and is anticipated to spread quickly across the company’s client base in all 50 states.
Read the original release here.
About AxisCare
As the industry’s leading all-in-one home care software solution for both single and multi-location home care agencies, AxisCare provides back-office scheduling and point-of-care solutions that help agencies in all 50 states and four countries. Specializing in Private Pay, Medicaid, and VA Billing, AxisCare’s state-of-the-art platform helps agencies track essential growth metrics, maintain a healthy cash flow, achieve effortless compliance, and gain full control of their operations so agencies can scale while staying focused on what matters most – providing the best care possible. For more information, visit axiscare.com.
Media Contact: Kendra Pulliam, marketing@axiscare.com
