AxisCare helps Medicaid specialized home care agency save $300k and boost operational capacity by 7,000 hours through its robust home care software. Recognized as the 810th fastest-growing company in the United States by Inc 5000, KIDS NW has experienced a remarkable 729% revenue growth using AxisCare. AxisCare’s enterprise home care software created streamlined scheduling and billing processes, ultimately enhancing KIDS NW’s ability to deliver quality care and improving the overall efficiency of its operations.
The achievements of KIDS NW highlight the significance of selecting the right software to foster growth and efficiency. By addressing prior inefficiencies and providing responsive customer support, AxisCare has enabled KIDS NW to continue to scale with ease.
KIDS NW’s experience with AxisCare has proven transformative to their operational efficiency is marked by the following successes:
- Financial Savings: KIDS NW successfully saved the equivalent of $300k in salaries by reallocating resources more effectively.
- Increased Capacity: KIDS NW increased monthly billing hours significantly, with an additional 7,000 hours billed in Oregon alone by June 2024.
- Operational Efficiency: Billing time has been drastically reduced from 40 hours to just 2 hours monthly across both Arizona and Oregon operations through AxisCare’s automated uploading of claims.
- Employee Satisfaction: A noticeable increase in caregiver and employee satisfaction, attributed largely to AxisCare’s Caregiver Mobile App, which supports their growing census of 750 caregivers.
AxisCare’s award-winning customer support, customization options, and intuitive interface have been integral to supporting the growth of KIDS NW. The consistent and supportive relationship during and after the transition underscored AxisCare’s commitment to KIDS NW’s success. By leveraging AxisCare’s platform and support, KIDS NW’s improved operational processes and time savings have enabled KIDS NW to focus on scaling its operation, including the upcoming launch of a new location in Hawaii.
Kathy Lehmeyer, Founder and CEO of KIDS NW, said, “We needed a strategic partner who was involved and dedicated to our success. AxisCare has been the biggest game changer for us and our business. With AxisCare, the support is there, and you don’t have to ask for it; it’s just natural.”
KIDS NW’s partnership with AxisCare illustrates the profound impact a reliable and responsive care management system can have on achieving operational efficiency. With streamlined operations, resource savings, and enhanced caregiver satisfaction, KIDS NW is poised to continue its rapid growth trajectory and provide exceptional care—all supported by a platform genuinely invested in its ongoing success.
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