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Oregon's Trusted EVV + Medicaid Solution

We make compliance EASY.

We’ve Done the Hard Work for You

Our easy-to-use, all-in-one home care software meets Oregon’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.

Keeping Your Oregon Agency EVV Compliant

AxisCare integrates with Oregon’s EVV aggregator, eXPRS, allowing agencies to easily pass visit information directly from AxisCare to eXPRS.

Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:

  • The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the service
  • The time the service begins and ends
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Your EVV Experts

As a company, it is our priority to be experts in home care. Our team understands Oregon’s complex rules and regulations and is ready to support you every step of the way.

Understanding Oregon's EVV Requirements

Electronic Visit Verification (EVV) is a federally mandated program that requires verification of all Medicaid-funded personal care and home health services through an electronic system. The Oregon Health Authority (OHA) manages the Oregon EVV program. Service providers are obligated to use the designated EVV system, unless they qualify for an exception or waiver.

Service Types Covered by Oregon's EVV Requirement

The following services in Oregon currently require the use of EVV:

  • Personal Care Services (PCS)
  • Home Health Aide (HHA) Services
  • Respite Care
  • Adult Day Care Services
  • Consumer Employed Provider Program
  • State Plan Home Health Services
  • Private Duty Nursing (PDN) Services
Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies within Oregon. For precise and up-to-date information and services covered by Oregon’s EVV requirements, it’s advisable to contact the Oregon Health Authority (OHA).

Eligible Exceptions & Waivers

According to OHA guidelines, certain circumstances may qualify a provider for an exception or waiver from using the EVV system. These circumstances include:

  • Services provided in rural areas with limited access to the internet or cellular service
  • Services provided by a caregiver who is under 18 years old
  • Services provided through telemonitoring or telemedicine

Providers seeking these exceptions or waivers must submit a request through the OHA website and receive approval before they are excused from utilizing the EVV system.

Frequently Asked Questions

EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.

Oregon EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.

In Oregon, the services that require EVV include: 

  • Personal Care Services (PCS)
  • Home Health Aide (HHA) Services
  • Respite Care
  • Adult Day Care Services
  • Consumer Employed Provider Program
  • State Plan Home Health Services
  • Private Duty Nursing (PDN) Services

The deadline for compliance with EVV for personal care services in Oregon was 10/1/21.

Non-compliance with the EVV requirements in Oregon may have serious repercussions, including reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.

For further details, consult the Oregon Health Authority website or contact your Managed Care Organization (MCO).

Speak to a Home Care Expert

Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.

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