Say Hello to AxisCare Community Care Management
Your Complete Solution for Community Care Management
AxisCare CCM, powered by CINCH CCM®, is the only platform designed specifically for the unique complexities of community-based care combined with the operational power of AxisCare software.
The Only Solution of Its Kind
Designed for Large-Scale Community-Based Care
Introducing AxisCare Community Care Management (CCM), the premier platform tailored to meet the complex needs of community-based care. Our solution uniquely addresses the challenges faced by community-based home care while also providing seamless integration with AxisCare Home Care Software to enhance operational efficiency, transparency, and control.
With AxisCare CCM, you can effortlessly streamline scheduling, billing, payroll, and more within one unified system. Whether managing frequent schedule changes, handling caregiver no-shows and delays, or coordinating short client visits, our platform empowers directors, schedulers, and caregivers alike, ensuring every aspect of your agency runs smoothly and efficiently.
Key Benefits of Community Care Management
AxisCare CCM provides essential support across home care agencies, particularly aiding directors, schedulers, and caregivers in overcoming the unique challenges of delivering community-based care.
- For directors, it offers a comprehensive overview of agency operations, allowing them to make well-informed decisions with real-time key performance indicators and community insights. This boosts operational transparency and control, ensuring the agency runs at its best, while data-driven analytics provide valuable insights for sustainable growth.
- Schedulers benefit from AxisCare CCM’s ability to simplify the management of complex schedules. With features like real-time visual team scheduling and an intuitive drag-and-drop interface, they can allocate caregivers efficiently and adapt to changes swiftly. The platform also consolidates all visit and scheduling tasks into one user-friendly interface, reducing errors and expediting the scheduling process.
- For caregivers, AxisCare CCM provides easy access to vital information and tools via a mobile-friendly interface. This includes schedules, client visit plans, and feedback mechanisms, enabling them to document visit details accurately and promptly. As a result, caregivers can confidently deliver high-quality care.
A Solution Designed to Support Your Team
For Directors
Oversee and optimize agency operations with ease
- Gain a holistic view of agency operations with our Big Picture View feature
- Make informed decisions with real-time KPIs and community information, ensuring your agency operates at peak efficiency
- Improve operational transparency and control
- Drive agency growth with actionable insights from comprehensive data analytics
For Schedulers
Manage complex schedules with ease and quickly respond to any changes
- Utilize Real-Time Visual Team Scheduling for optimal allocation of caregivers
- Use drag-and-drop scheduling for ease and flexibility
- Schedule faster and with fewer errors
- Manage all visits and schedules on one intuitive platform
- Quickly adapt to changes and fill shifts efficiently
For Caregivers
Access essential information and tools, improving their ability to deliver high-quality care
- Access schedules, client visit plans, and feedback mechanisms through a mobile-friendly interface
- Document visit details on-the-go, ensuring accurate and timely information flow
- Administer care with confidence and precision on every shift
Discover AxisCare CCM Features
Big Picture View
- View daily/weekly/monthly schedules to spot conflicts and caregiver utilization
- See client visits by day/week for clear caregiver utilization
Drag & Drop Scheduling
- Adjust client visit schedules
- Make single or recurring changes
- Reassign client visits for last-minute staff changes
- Quickly move visits when caregivers are late or leave early
- Create multiple visit schedule adjustments
KPI Dashboard
- Access a real-time view of Gross Profit, Caregiver Utilization, Incomplete Visits, Unscheduled Visits, Active Clients, and more
- Create custom reports for specific requirements
- Schedule email reports
Simple Invoicing
- Customize client charges by visit, week, month, or package
- Populate invoices with completed visits/packages
- Place clients on hold without billing for services
- Export invoice data to accounting platforms
Real-Time Visual Team Scheduling
- Gain access into other caregivers’ schedules
- View real-time caregiver utilization
- Continue using the AxisCare CCM caregiver mobile app off-line
Custom Client Visit Plan
- Accommodate clients with multiple daily visits using a Visit Plan
- Provide caregivers with task information from the Care Plan
- Include visit start time, durations, and tasks
- Allow caregivers to document tasks on a custom Task Sheet
- Eliminate bundling tasks for accurate invoicing
Visit Progress
- Know when a caregiver has begun a visit by seeing their name, the date, and actual time recorded
- See the status of a visit on the Caregiver Assignment screen with a color-coded indicator
Caregiver Mobile App
- Available on iOS and Android for phones and tablets
- View scheduled client visits by day/week
- Continue using the AxisCare CCM caregiver mobile app offline
- Add and document unscheduled visits as needed
“As a home care agency owner, I knew the community care model would boost our margins and enable us to support seniors before they need traditional home care. AxisCare Community Care Management has been a fantastic solution for our team, bringing incredible operational efficiencies and enhancing the customer experience. This model, backed by the community, benefits everyone involved – our agency, the community, and most importantly, the seniors we serve. Now, when clients transition to traditional home care, there’s no disruption in billing or retraining the family on a new system, allowing us to provide seamless and compassionate care.”
Jarod Carter
President, Family Home Care of Central Florida
Frequently Asked Questions
What is Community-Based Home Care?
Community-based home care is a growing segment of home care services designed for seniors who need a bit of support but don’t require medical care or expensive assisted living. Typically, this service is provided in independent senior communities, such as apartments and small cluster homes, where caregivers conduct short visits. These visits can range from medication reminders to assistance with daily activities like bathing and dressing, allowing seniors to live independently.
Unlike traditional home care where one caregiver attends to one client for extended periods, community-based home care involves caregivers visiting several clients in short intervals (usually 15-30 minutes). This model promotes efficiency and enables caregivers to support more clients within a single shift.
What is the difference between Community Care and Home Care?
What is AxisCare Community Care Management (CCM)?
AxisCare Community Care Management (CCM) is the home care industry’s first cloud-based technology specifically designed for the unique requirements of community-based home care. This innovative solution, powered by CINCH CCM, bridges the gaps found in traditional home care software systems, offering real-time tools and streamlined caregiver assignments to manage services within independent living communities efficiently.
AxisCare CCM integrates with AxisCare Home Care Software, allowing agencies to manage both traditional and community-based home care services with ease. By leveraging AxisCare CCM, agencies can deliver exceptional care and support, promoting independence and improving the quality of life for their clients.
Why are We Offering AxisCare CCM?
AxisCare is offering AxisCare CCM to address the evolving needs of the home care industry, particularly the growing demand for community-based home care. Current software systems were insufficient in managing the logistical complexities of this model, prompting AxisCare to collaborate with CINCH CCM to create a solution that would support caregivers and agencies in providing efficient, high-quality care.
