Setting Key Performance Indicators for Home Health Care
White Paper
Key Performance Indicators (KPIs) measure success and progress across a variety of business metrics, reflecting an organization’s core goals. Teams track many KPIs simultaneously to monitor every corner of their operations. Without this constant monitoring, organizations wouldn’t know whether they’re on track to meet objectives or whether adjustments must be made to better align their efforts with their desired outcomes.
In a field as personal as home care, KPIs aren’t just about hard data or the bottom line. They provide clear insights into the quality of care being delivered, from client recovery times and hospitalization rates to caregiver retention and client satisfaction.
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