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Virginia's Trusted EVV + Medicaid Solution

We make compliance EASY.

We’ve Done the Hard Work for You

Our easy-to-use, all-in-one home care software meets Virginia’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.

Keeping Your Virginia Agency EVV Compliant

AxisCare integrates with Virginia’s EVV aggregator, Tellus, allowing agencies to easily pass visit information directly from AxisCare to Tellus.

Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:

  • The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the service
  • The time the service begins and ends
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Your EVV Experts

As a company, it is our priority to be experts in home care. Our team understands Virginia’s complex rules and regulations and is ready to support you every step of the way.

Understanding Virginia's EVV Requirements

Electronic Visit Verification (EVV) is a federally mandated program that verifies all Medicaid-funded personal care and home health services via an electronic system. The Department of Medical Assistance Services (DMAS) is in charge of managing the Virginia EVV program. Service providers are required to use the designated EVV system, unless they meet certain criteria for an exception or waiver.

Service Types Covered by Virginia's EVV Requirement

Currently, the services in Virginia that require the use of the EVV system include:

  • Personal Care Services (PCS)
  • Home Health Aide (HHA) Services
  • Adult Day Care Services
  • Respite Care 
  • Palliative Care Services
  • Home and Community Based Services (HCBS)
  • Private Duty Nursing (PDN) Services
  • and more

Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies within Virginia. For precise and up-to-date information and services covered by Virginia’s EVV requirements, it’s advisable to contact the Department of Medical Assistance Services (DMAS).

Eligible Exceptions & Waivers

As outlined by the DMAS, there are certain situations that may qualify a provider for an exception or waiver from utilizing the EVV system. These include:

  • Services delivered in remote areas with limited internet or cell phone service
  • Services provided by a caregiver who is under 18 years old
  • Services executed through telemonitoring or telemedicine

To avail these exceptions or waivers, providers must submit a request to the DMAS and receive approval before they are exempted from using the EVV system. 

Frequently Asked Questions

EVV is a system designed to confirm caregiver visits for home-based services.

Virginia EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.

The services requiring EVV in Virginia include:

  • Personal Care Services (PCS)
  • Home Health Aide (HHA) Services
  • Adult Day Care Services
  • Respite Care 
  • Palliative Care Services
  • Home and Community Based Services (HCBS)
  • Private Duty Nursing (PDN) Services
  • and more

The deadlines for EVV compliance in Virginia for personal care services was 1/1/21.

Failure to comply with Virginia’s EVV regulations might result in significant consequences, such as reduced reimbursement rates, loss of Medicaid provider status, and denial of payment for services.

Speak to a Home Care Expert

Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.

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