We’ve Done the Hard Work for You
We are excited to announce that our easy-to-use, all-in-one home care software will soon meet Tennessee’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.
Keeping Your Tennessee Agency EVV Compliant
AxisCare is currently launch an integration with Tennessee’s EVV aggregator, CareBridge, allowing agencies to easily pass visit information directly from AxisCare to CareBridge.
Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:
- The type of service performed
- The individual receiving the service
- The date of the service
- The location of service delivery
- The individual providing the service
- The time the service begins and ends
Your EVV Experts
As a company, it is our priority to be experts in home care. Our team understands Tennessee’s complex rules and regulations and is ready to support you every step of the way.
Understanding Tennessee's EVV Requirements
Electronic Visit Verification (EVV) is a federal requirement that validates all Medicaid-funded personal care and home health services through an electronic system. The Tennessee Department of Disability and Aging is responsible for implementing the Tennessee EVV program. Service providers are required to use the mandated EVV system, unless they meet certain conditions that qualify them for an exception or waiver.
Service Types Covered by Tennessee's EVV Requirement
At present, the services in Tennessee that require the use of an EVV system include:
- Personal Care Services (PCS)
- Home Health Aide (HHA) Services
- State Plan Home Health Services
- Adult Day Care Services
- Respite Care
- Home and Community Based Services (HCBS)
- Private Duty Nursing (PDN) Services
Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies within Tennessee. For precise and up-to-date information and services covered by Tennessee’s EVV requirements, it’s advisable to contact the Tennessee Department of Disability and Aging.
Eligible Exceptions & Waivers
As delineated by the Tennessee Department of Disability and Aging, there are specific scenarios that may make a provider eligible for an exception or waiver from the EVV system. These encompass:
- Services provided in remote locations with scarce internet or cell phone signal
- Services given by a caregiver who has not yet reached 18 years of age
- Services delivered through telemonitoring or telemedicine
To obtain these exceptions or waivers, providers must submit an application to the Tennessee Department of Disability and Aging and secure approval before they are exempted from using the EVV system.
Frequently Asked Questions
EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.
Tennessee EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.
Services that require EVV in Tennessee include:
- Personal Care Services (PCS)
- Home Health Aide (HHA) Services
- State Plan Home Health Services
- Adult Day Care Services
- Respite Care
- Home and Community Based Services (HCBS)
- Private Duty Nursing (PDN) Services
The deadline for EVV compliance in Tennessee for personal care services was 1/1/2020 and 1/1/2023 for all home health services.
Failure to comply with Tennessee’s EVV regulations can result in significant penalties, such as decreased reimbursement rates, loss of Medicaid provider status, and denial of payment for services.
To learn more about Tennessee’s EVV requirements, please visit the Tennessee Department of Disability and Aging website.
Speak to a Home Care Expert
Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.
Users Rate AxisCare #1 for Customer Satisfaction
AxisCare has been named a Leader in Home Care Software by G2, coming out as #1 for customer satisfaction, showing our emphasis on placing our customers first in everything that we do.
