WACO, Texas – October 20, 2025 –AxisCare, a leading provider of home care software, today announced a new strategic partnership and integration with SmartAutomations.Care. This collaboration helps home care agencies boost operational efficiency. By connecting their phone systems with AxisCare’s home care management software, agencies can automate call documentation for greater accuracy and time savings. The integration automates critical administrative tasks, ensuring that no client, caregiver, lead, or referral interaction is overlooked and allows agency staff to dedicate more time to delivering exceptional care.
The integration provides home care agencies with a powerful toolset to streamline daily operations and improve communication. Key benefits of the new integration include:
- Comprehensive Interaction Capture: Every phone call from clients, caregivers, leads, and referrals is automatically captured, documented, and tagged within AxisCare, creating a complete and reliable record.
- Seamless Lead Management: New lead profiles are created automatically from phone calls, improving client acquisition and follow-up processes without manual data entry.
- Automated Documentation: Call notes are logged and shared with the appropriate team members, ensuring office staff and stakeholders stay informed and coordinated.
- Smart Home Safety Evaluations: Care coordinators can capture vital safety notes and care plan details during their first home visit and supervisory visits, with all information placed directly into the client’s AxisCare profile.
- Efficient Schedule Confirmation: Confirm acknowledgment of caregiver schedules via HIPAA-compliant SMS
- Enhanced Team Productivity: Agencies can gain clear insight into their team’s time spent on the phones, making it easier to measure productivity, identify bottlenecks, and make informed staffing decisions.
The integration works by connecting directly to an agency’s existing phone system and AxisCare site, enhancing current workflows without adding disruptive new steps. Once activated, every call is processed through SmartAutomations.Care, immediately reducing administrative burden by creating leads, logging notes, and keeping staff informed via transcription.
To learn more about how this integration can benefit your home care agency, request a demo of SmartAutomations.Care through AxisCare’s Integrations Marketplace.
About AxisCare
As the industry’s leading all-in-one home care software solution for both single and multi-location home care agencies, AxisCare provides back-office scheduling and point-of-care solutions that help agencies in all 50 states and four countries. Specializing in Private Pay, Medicaid, and VA Billing, AxisCare’s state-of-the-art platform helps agencies track essential growth metrics, maintain a healthy cash flow, achieve effortless compliance, and gain full control of their operations so agencies can scale while staying focused on what matters most – providing the best care possible. For more information, visit axiscare.com.
Media Contact: Kendra Pulliam, marketing@axiscare.com
