PSA: This is a humble brag. We are so proud of how satisfied our customers are with AxisCare. If you’re already an AxisCare customer, let this serve as a fun read and affirmation of your decision to use AxisCare as your home care software provider. If you’re brand new to the scene and trying to figure out what’s so great about AxisCare, we think you’ll like what you see.
Why AxisCare is the #1 Option for Scaling Home Care Agencies
As agencies expand into multiple locations, operations can quickly become complex. AxisCare simplifies growth by offering scalable solutions that keep workflows efficient, ensure compliance, and provide the visibility leaders need to stay focused on quality care instead of administrative headaches.
Customizable Workflows
Each location has its own way of working, and AxisCare makes it easy to adapt. Workflows can be tailored to match local requirements while still aligning with corporate standards, helping agencies maintain compliance and consistency as they grow.
Advanced Reporting Features
Growth requires clear insights. AxisCare’s reporting tools give leadership a big-picture view across all locations, highlighting trends and areas for improvement. This makes it simple to spot what’s working, address challenges quickly, and guide smarter decisions.
The Facts Are in the Numbers
Have you heard? AxisCare is the #1-rated home care software. “Says who?” you might ask. Well, don’t take it from us. Take it from every single software review website we are listed on. Let’s let the numbers speak for themselves.
G2
First up: G2, the world’s leading business solutions review platform. G2 has a software category called Home Care Agency Management Software. Out of the 89 listings in this category, AxisCare is ranked #1, with (as of writing this) 196 reviews. Every quarter, G2 highlights the top-rated solutions in our industry, as chosen by the source that matters most: our customers. These quarterly highlights are encapsulated by G2 reports and badges. In G2’s recent Summer 2025 Reports, AxisCare earned 18 badges, adding to our 218 G2 badges since 2020. AxisCare was also recognized on G2’s 2025 Best Healthcare Software list—a prestigious annual ranking that spotlights top-performing solutions across the entire healthcare space. With this report, we were able to see how we stack up against competitors AlayaCare and Wellsky*:
The big takeaway here is that G2 reviews are authentic and verified. The ratings and reviews on AxisCare’s G2 profile are real customers’ feedback on our software. In the words of an enterprise-level user, “AxisCare has been very user-friendly, checks all the boxes, and the care we receive from the support team is unparalleled.”
Capterra
Next up: Capterra, one of the most popular software review sites on the Internet. Capterra has a software category called Home Care Software. Out of the 113 products in this category, AxisCare has the most reviews out of any other software, with (as of this writing) 722 reviews. The second and third-place products don’t even come close to AxisCare’s numbers. Now you may be thinking, “Sure, but when you sort all 113 products by Highest Rated, then AxisCare is no longer at the top of the Home Care Software category. This is where statistical significance comes into play. Let’s dig a little deeper.
The Number of Reviews a Software has Received is Just as Important as the Rating Itself
Our high volume of reviews provides strong evidence that our 4.6 rating is a reliable and accurate reflection of our software and service quality. Therefore, one can argue that based on the numbers and the principles of statistical significance, AxisCare can indeed be considered the #1 home care software on Capterra.
So, when you’re evaluating your options for home care software, remember to look beyond the surface. Consider the volume of reviews and the statistical significance. And when you do, you’ll see why so many home care agencies rate AxisCare as their top choice.
AxisCare Customers Are Happy
We’ll wrap up this section with one of our favorite Capterra reviews we received recently from Emeline P., an AxisCare customer and the Director of Operations at a home care agency with 1,001 – 5,000 employees:
“Our experience with AxisCare has been remarkable. With its robust capabilities, we streamlined processes and generated insightful reports effortlessly. One standout moment was when we used the software to analyze a large dataset that previously would have taken us weeks to manually process. With just a few clicks, we generated comprehensive reports and visualizations that provided invaluable insights, enabling us to make data-driven decisions swiftly. Overall, the software has simplified our tasks, empowered decision-making, and driven positive outcomes for our team and organization.
What I find most beneficial is the introduction of bi-weekly meetings with the Customer Success Manager. This establishes a rhythm that aids in resolving issues and tackling daily operational questions efficiently. It’s particularly useful when busy tasks threaten to consume the entire day. Additionally, implementing the BI tool has been a significant win for our company, providing valuable insights and enhancing our decision-making processes.”
TrustRadius
While TrustRadius may not be as well known as G2 and Capterra, it is still an important resource for agencies to go to as they research home care software. Once again, we’ll let the numbers speak for themselves. Out of the 164 products in the Home Health Care Software category on TrustRadius, AxisCare is ranked #1. In fact, TrustRadius awarded AxisCare with two 2025 Top Rated Awards: Best Home Health Care Software and Best Employee Scheduling Software.
One of our favorite parts of TrustRadius is their Business Problems Solved summary in the Reviews and Ratings section of our profile. This section uses AI to compile and summarize all of AxisCare’s TrustRadius reviews. The last two paragraphs of this summary from real customer reviews say:
The software’s user-friendly interface and efficient features have made it a preferred choice compared to other software options available. With its ability to streamline scheduling processes, manage client files efficiently, and provide centralized data management, AxisCare has become the backbone of many offices in the care industry. Its integration capabilities, real-time availability of data, and valuable reporting features contribute to improved office efficiency and better decision-making.
In conclusion, AxisCare has proven to be a versatile solution for various use cases, including caregiver clocking, scheduling, client file management, billing, payroll, and compliance with EVV regulations. Users appreciate its ease of use, convenience, and ability to streamline their day-to-day operations.
Customer Voices Are Valuable
In the world of home care software, AxisCare has consistently proven itself to be a leader. Our high ratings across multiple review platforms, coupled with the sheer volume of positive reviews, attest to our commitment to quality and customer satisfaction. We are not just a software provider; we are a partner in your success.
Outside of the software review sites mentioned above, we encourage any agency shopping for home care software, if possible, to speak with an actual customer of the software provider you’re looking into. Our team is happy to provide you with a referral if you schedule a demo with us.
Why Switch to AxisCare?
We know a lot of thought is put into choosing the right home care software for your agency. We hope that review websites like G2, Capterra, and TrustRadius can provide you with better insight into what real customers are actually saying about all of the options out there. If you’re ready to take the next step and transform your agency with AxisCare, schedule your demo today.
*Information sourced from G2’s Grid® Report for Home Care Agency Management | Summer 2025
