We’ve Done the Hard Work for You
Our easy-to-use, all-in-one home care software meets Arkansas’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.
Keeping Your Arkansas Agency EVV Compliant
AxisCare integrates with Arkansas’s EVV aggregators, HHAeXchange, AuthentiCare, and CareBridge, allowing agencies to easily pass visit information directly from AxisCare to the aggregator.
Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:
- The type of service performed
- The individual receiving the service
- The date of the service
- The location of service delivery
- The individual providing the service
- The time the service begins and ends
Your EVV Experts
Navigating Arkansas's EVV Requirements
Arkansas Electronic Visit Verification is a federally mandated program that requires Medicaid-funded personal care and home health services to be verified through an electronic system. The Arkansas Department of Human Services (DHS) provides an EVV system to all providers. Arkansas operates on an open EVV model, wherein agency providers have the option to use an alternate EVV system like AxisCare home health care software.
Service Types Covered by Arkansas's EVV Requirements
The following service types are currently required to use EVV in Arkansas:
- Personal Care Services (PCS)
- Home Health Care
- Private Duty Nursing
- Home and Community-Based Services (HCBS)
- Behavioral Health Services
- Respite Care
- Adult Day Health Services
- In-Home Support Services (IHSS)
- Pediatric Home Health Services
- Personal Assistance Services (PAS)
Please note that these are general categories, and the exact services covered may depend on the specific Medicaid program and policies in Arkansas. For precise and up-to-date information on the services subject to EVV in Arkansas, it’s advisable to contact the Arkansas Department of Human Services (DHS).
Eligible Exceptions & Waivers
According to the DHS, there are certain situations where a provider may be eligible for an exception or waiver from using the provided EVV state aggregator. These include:
- Institutional Services
- Volunteer Services
- Public Health Emergies
- Independent Providers
- Individual Hardship
- Technology Hardship
- Specific Service Types
Frequently Asked Questions
EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.
Arkansas EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.
The current service types covered include
- Personal Care Services (PCS)
- Home Health Care
- Private Duty Nursing
- Home and Community-Based Services (HCBS)
- Behavioral Health Services
- Respite Care
- Adult Day Health Services
- In-Home Support Services (IHSS)
- Pediatric Home Health Services
- Personal Assistance Services (PAS)
According to the Arkansas Department of Human Services website, EVV was effective starting April 1, 2021.
Failure to comply can result in penalties such as reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.
For more information, visit the Arkansas Department of Health website.
Speak to a Home Care Expert
Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.
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