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North Carolina's Trusted EVV + Medicaid Solution

We make compliance EASY.

We’ve Done the Hard Work for You

Our easy-to-use, all-in-one home care software meets North Carolina’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.

Keeping Your North Carolina Agency EVV Compliant

AxisCare integrates with North Carolina’s EVV aggregators, HHAeXchange, Sandata, and CareBridge allowing agencies to easily pass visit information directly from AxisCare to their aggregator.

Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:

  • The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the service
  • The time the service begins and ends
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Your EVV Experts

As a company, it is our priority to be experts in home care. Our team understands North Carolina’s complex rules and regulations and is ready to support you every step of the way.

Understanding North Carolina's EVV Requirements

Electronic Visit Verification (EVV) is a program mandated federally, necessitating that all Medicaid-funded personal care and home health services be verified using an electronic system.North Carolina EVV program is managed by the North Carolina Department of Health and Human Services (NCDHHS), and providers are obligated to use the designated EVV system, unless they qualify for an exception or a waiver.

Service Types Covered by North Carolina's EVV Requirement

The following services in North Carolina currently mandate the use of EVV:

  • Personal Care Services (PCS)
  • In-Home Health Care
  • Home Health Aide (HHA) Services
  • Respite Care Services
  • Adult Day Care Services
  • Community Alternatives Program for Disabled Adults (CAP/DA)
  • Private Duty Nursing (PDN) Services

Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies within North Carolina. For precise and up-to-date information and services covered by North Carolina’s EVV requirements, it’s advisable to contact the North Carolina Department of Health and Human Services (NCDHHS).

Eligible Exceptions and Waivers

As per the guidelines of NCDHHS, certain circumstances may allow a provider to be eligible for an exception or a waiver from using the EVV system. These include:

  • Services provided in rural areas with limited access to the internet or cellular service.
  • Services provided by a caregiver who is under 18 years old.
  • Services provided through telemonitoring or telemedicine.

Providers who seek these exceptions or waivers must submit a request through the NCDHHS website and receive approval before being excused from utilizing the EVV system.

Frequently Asked Questions

EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.

North Carolina EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.

In North Carolina, the services that require EVV include Personal Care Services, Home Health Aide Services, State Plan Home Health Services, and Private Duty Nursing Services.

The deadlines for compliance with EVV in North Carolina are yet to be announced.

Non-compliance with the EVV requirements in North Carolina can lead to serious consequences such as reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.

For more detailed information, consult the North Carolina Department of Health and Human Services website or reach out to your Managed Care Organization (MCO).

Speak to a Home Care Expert

Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.

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