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Massachusetts's Trusted EVV + Medicaid Solution

We make compliance EASY.

We’ve Done the Hard Work for You

Our easy-to-use, all-in-one home care software meets Massachusetts’ Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.

Keeping Your Massachusetts Agency EVV Compliant

AxisCare integrates with Massachusetts’ EVV aggregator, Sandata, allowing agencies to easily pass visit information directly from AxisCare to Sandata.

Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:

  • The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the service
  • The time the service begins and ends
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Your EVV Experts

As a company, it is our priority to be experts in home care. Our team understands Massachusetts’ complex rules and regulations and is ready to support you every step of the way.

Navigating Massachusetts' EVV Requirements

Massachusetts Electronic Visit Verification is a federally mandated program that requires Medicaid-funded personal care and home health services to be verified through an electronic system. The Massachusetts Executive Office of Health and Human Services (EOHHS) provides an EVV system to all providers through MassHealth. Massachusetts operates on an open EVV model, wherein agency providers have the option to use an alternate EVV system like AxisCare home health care software.

Service Types Covered by Massachusetts' EVV Requirements

The following service types are currently required to use EVV in Massachusetts:

  • Personal Care Services
  • Homemaking Services
  • Companion Services

Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies within Massachusetts. For precise and up-to-date information and services covered by Massachusetts’ EVV requirements, it’s advisable to contact the Massachusetts Executive Office of Health and Human Services (EOHHS).

Eligible Exceptions & Waivers

According to the EOHHS, there are certain situations where a provider may be eligible for an exception or waiver from using the provided EVV state aggregator. For the most up-to-date information on eligible EVV exceptions and waivers in Massachusetts, it’s advisable to contact MassHealth directly.

Frequently Asked Questions

EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.

Massachusetts EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.

The current service types covered include:

  • Personal Care Services
  • Homemaking Services
  • Companion Services

According to the MassHealth website, the deadline for compliance with EVV for personal care services was January 1, 2021.

Failure to comply can result in penalties such as reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.

Speak to a Home Care Expert

Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.

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