axiscare home care software

Iowa's Trusted EVV + Medicaid Solution

We make compliance EASY.

We’ve Done the Hard Work For You

Our easy-to-use, all-in-one home care software meets Iowa’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.

Keeping Your Iowa Agency EVV Compliant

AxisCare integrates with Iowa’s EVV aggregator, CareBridge, allowing agencies to easily pass visit information directly from AxisCare to CareBridge.

Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:

  • The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the service
  • The time the service begins and ends
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caregiver helping elderly patient

Your EVV Experts

As a company, it is our priority to be experts in home care. Our team understands Iowa’s complex rules and regulations and is ready to support you every step of the way.

Navigating Iowa's EVV Requirements

Iowa Electronic Visit Verification is a federally mandated program that necessitates Medicaid-funded personal care and home health services to be verified through an electronic system. The Iowa Department of Human & Health Services furnishes an EVV system to all service providers. Iowa operates on an open EVV model, wherein agency providers have the option to utilize an alternate EVV system like AxisCare home health care software.

Service Types Covered by Iowa's EVV Requirements

The following service types are currently required to use EVV in Iowa:

  • Personal Care Services (PCS)
  • Home Health Care
  • Home and Community-Based Services (HCBS)
  • Habilitation Services
  • Respite Care
  • Supported Community Living Services
  • Attendant Care Services
  • Consumer-Directed Attendant Services
  • Behavioral Health Services
  • Day Habilitation Services

Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies within Iowa. For precise and up-to-date information on the services covered by Iowa’s EVV requirements, it’s advisable to contact the Iowa Department of Human & Health Services.

Eligible Exceptions & Waivers

According to the Iowa HHS, there are certain situations where a provider may be eligible for an exception or waiver from using the provided EVV state aggregator. These include:

  • Temporary Technical Issues
  • Unique Circumstances
  • Provider Hardship
  • Medical Necessity
  • Individual Request 
Please keep in mind that the specific criteria and processes for obtaining exceptions or waivers may vary, and any changes or updates would be determined by the Iowa HHS or the relevant state agency. It’s important to consult with them directly for the most current information and guidance on exceptions and waivers related to EVV requirements.

Frequently Asked Questions

EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.

Iowa EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.

The current service types covered include:

  • Personal Care Services (PCS)
  • Home Health Care
  • Home and Community-Based Services (HCBS)
  • Habilitation Services
  • Respite Care
  • Supported Community Living Services
  • Attendant Care Services
  • Consumer-Directed Attendant Services
  • Behavioral Health Services
  • Day Habilitation Services

According to the Iowa HHS website, PCS has already been implemented and compliance for applicable Home Health Care Services was required by January 1, 2024. 

Failure to comply can result in penalties such as reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.

Speak to a Home Care Expert

Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.

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