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Illinois's Trusted EVV + Medicaid Solution

We make compliance EASY.

We’ve Done the Hard Work for You

Our easy-to-use, all-in-one home care software meets Illinois’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.

Keeping Your Illinois Agency EVV Compliant

AxisCare integrates with Illinois EVV aggregator, HHAeXchange, allowing agencies to easily pass visit information directly from AxisCare to HHAeXchange.

Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:

  • The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the service
  • The time the service begins and ends
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Your EVV Experts

As a company, it is our priority to be experts in home care. Our team understands Illinois’s complex rules and regulations and is ready to support you every step of the way.

Navigating Illinois's EVV Requirements

Illinois Electronic Visit Verification is a federally mandated program that requires Medicaid-funded personal care and home health services to be verified through an electronic system. The Illinois Department of Healthcare and Family Services (HFS) offers an EVV system to all providers. Illinois operates on an open EVV model, wherein agency providers have the option to use an alternate EVV system like AxisCare home health care software.

Service Types Covered by Illinois's EVV Requirements

The following service types are currently required to use EVV in Illinois:

  • Personal Care Services (PCS)
  • Home Health Care
  • Private Duty Nursing
  • Behavioral Health Services
  • Adult Day Services
  • Homemaker Services
  • Respite Care
  • Community Living Facilities
  • Developmental Training Services
  • In-Home Support Services (IHSS)

Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies within Illinois. For precise and up-to-date information on the services covered by Illinois’s EVV requirements, it’s advisable to contact thIllinois Department of Healthcare and Family Services (HFS).

Eligible Exceptions & Waivers

For the most up-to-date information on eligible EVV exceptions and waivers in Illinois, it’s advisable to contact the Illinois Department of Healthcare and Family Services (HFS) directly.

Frequently Asked Questions

EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.

Illinois EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.

The current service types covered include:

  • Personal Care Services (PCS)
  • Home Health Care
  • Private Duty Nursing
  • Behavioral Health Services
  • Adult Day Services
  • Homemaker Services
  • Respite Care
  • Community Living Facilities
  • Developmental Training Services
  • In-Home Support Services (IHSS)

According to the Illinois Department of Healthcare and Family Services, the Act mandated a compliance date of January 1, 2020, for all personal care services and January 1, 2023, for all home health services. 

Failure to comply can result in penalties such as reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.

Speak to a Home Care Expert

Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.

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