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Arizona's Trusted EVV + Medicaid Solution

We make compliance EASY.

We’ve Done the Hard Work for You

Our easy-to-use, all-in-one home care software meets Arizona’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.

Keeping Your Arizona Agency EVV Compliant

AxisCare integrates with Arizona EVV aggregator, Sandata, allowing agencies to easily pass visit information directly from AxisCare to Sandata.

Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:

  •  The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the service
  • The time the service begins and ends
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Your EVV Experts

As a company, it is our priority to be experts in home care. Our team understands Arizona’s complex rules and regulations and is ready to support you every step of the way.

Navigating Arizona's EVV Requirements

Arizona Electronic Visit Verification is a program mandated by the federal government, requiring all Medicaid-funded personal care and home health services to be verified through an electronic system. The Arizona Health Care Cost Containment System (AHCCCS) offers an EVV system for all service providers. Arizona operates on an open EVV model, wherein agency providers have the option to use an alternate EVV system such as AxisCare.

Service Types Covered by Arizona's EVV Requirements

In Arizona, the following service types are mandated to use EVV:

  • Personal Care Services (PCS)
  • Home Health Care
  • Habilitation Services
  • Respite Care
  • Attendant Care Services
  • Behavioral Health Services
  • Private Duty Nursing
  • Homemaker Services
  • Durable Medical Equipment and Supplies (DME)
  • Home and Community-Based Services (HCBS)

Please note that these are general categories, and the exact services subject to EVV may depend on the specific program and policies within Arizona’s Medicaid system. For precise and up-to-date information on the services covered by Arizona’s EVV requirements, it’s advisable to contact the Arizona Health Care Cost Containment System (AHCCCS).

Eligible Exceptions & Waivers

According to AHCCCS, there are circumstances where a provider might be eligible for a waiver or exception from using the state-provided EVV system. These include:

  • Technology Failure
  • Medical Necessity
  • Emergency Situations
  • Unique Circumstances
  • Provider Hardship
  • Client Request

For the most up-to-date information on eligible EVV exceptions and waivers in Arizona, it’s advisable to contact the AHCCCS website.

Frequently Asked Questions

EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.

Arizona EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.

In Arizona, the following health services are mandated to use the EVV system:

  • Personal Care Services (PCS)
  • Home Health Care
  • Habilitation Services
  • Respite Care
  • Attendant Care Services
  • Behavioral Health Services
  • Private Duty Nursing
  • Homemaker Services
  • Durable Medical Equipment and Supplies (DME)
  • Home and Community-Based Services (HCBS)

According to the AHCCCS website, EVV in Arizona was required to be implemented by December 31, 2020.

Failure to comply can result in penalties such as reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.

Speak to a Home Care Expert

Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.

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