We’ve Done the Hard Work for You
Our easy-to-use, all-in-one home care software meets Alabama’s Medicaid Billing + EVV compliance needs, saving you hours of billing time and giving you peace of mind that your business is compliant and running efficiently, from field to office.
Keeping Your Alabama Agency EVV Compliant
AxisCare integrates with Alabama EVV aggregator, HHAeXchange, allowing agencies to easily pass visit information directly from AxisCare to HHAeXchange.
Our user-friendly mobile app, AxisCare Mobile, captures all visit information required by the state, including:
- The type of service performed
- The individual receiving the service
- The date of the service
- The location of service delivery
- The individual providing the service
- The time the service begins and ends
Your EVV Experts
As a company, it is our priority to be experts in home care. Our team understands Alabama’s complex rules and regulations and is ready to support you every step of the way.
Navigating Alabama's EVV Requirements
Alabama Electronic Visit Verification is a federally mandated program that requires Medicaid-funded personal care and home health services to be verified through an electronic system. The Alabama Department of Mental Health provides a state aggregator EVV system to all providers. Alabama operates on an open EVV model, wherein agency providers have the option to use an alternate EVV system like AxisCare home health care software.
Service Types Covered by Alabama's EVV Requirements
The following service types are currently required to use EVV in Alabama:
- Personal Care Services (PCS)
- Home Health Care
- Private Duty Nursing
- Respite Care
- Home and Community-Based Services (HCBS)
- Behavioral Health Services
- Community Living Supports
- Day Habilitation Services
- Supported Employment Services
- Adult Day Health Services
Please note that these are general categories, and the exact services subject to EVV may depend on the specific Medicaid program and policies in Alabama. For precise and up-to-date information on the services covered by Alabama’s EVV requirements, it’s advisable to contact the Alabama Medicaid Agency.
Eligible Exceptions & Waivers
According to Alabama Medicaid Agency, there are certain situations where a provider may be eligible for an exception or waiver from using the provided EVV state aggregator. These include:
- Technical Issues
- Temporary Exceptions
- Medical Necessity
- Emergency Situations
- Unique Circumstances
- Provider Hardship
- Client Request
It’s important to note that providers in Alabama should communicate with the Alabama Medicaid Agency to understand the specific requirements and procedures for requesting exceptions or waivers.
Frequently Asked Questions
EVV, or Electronic Visit Verification, is a technology-based system that verifies when and where home health care services are provided.
Alabama EVV is mandated by the 21st Century Cures Act to provide accurate and timely data on the delivery of Medicaid-funded personal care and home health services.
The current service types covered include:
- Personal Care Services (PCS)
- Home Health Care
- Private Duty Nursing
- Respite Care
- Home and Community-Based Services (HCBS)
- Behavioral Health Services
- Community Living Supports
- Day Habilitation Services
- Supported Employment Services
- Adult Day Health Services
However, the requirements may be subject to change, and it’s always a good practice to verify the current mandate on the Alabama Medicaid Agency’s website at medicaid.alabama.gov/.
According to the Alabama Department of Mental Health website, agencies were required to be in full compliance by January 1, 2021.
Failure to comply can result in penalties such as reduced reimbursement rates, termination of Medicaid provider status, and denial of payment for services.
For more information, visit the Alabama Medicaid Agency’s website at medicaid.alabama.gov/. Additionally, providers can seek guidance from their assigned EVV vendor.
Speak to a Home Care Expert
Simply fill out the form below to help us understand your unique business needs and one of our home care experts will show you how AxisCare can help you simplify your compliance and streamline your processes.
Users Rate AxisCare #1 for Customer Satisfaction
AxisCare has been named a Leader in Home Care Software by G2, coming out as #1 for customer satisfaction, showing our emphasis on placing our customers first in everything that we do.
